Our Ethos - Epic IT
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Our Ethos

Our Ethos

Our experience and commitment is unrivalled. For all clients, we:

  • Understand your IT needs in context of your entire business
  • Provide open, candid advice, where your business IT issues are our first concern
  • Are detailed, thorough and obsessive about ensuring nothing is missed
  • Provide consistent customer service and are always at hand to support and improve your business where necessary
  • Ensure results, installing IT solutions that deliver greater IT control and efficiency
  • Are committed, professional and prefer to be the best at what we do

Our ethos is simple. Everyone is equally determined and passionate about completing a job properly...this means all of us, irrespective of role!


    To provides correct advice we need to understand your entire business and operational model. Our trained IT analysts will dissect your operations and provide the best advice to every situation

    Honest Advice

    Your IT issues are our priority and to ensure smooth delivery of our solutions requires honest and frank advice. This is what we provide, are renowned for and provide a service you will not be disappointed with

    Detailed & Thorough

    Sometimes we are viewed as obsessive. In all honesty, we like that! We ensure nothing is left unturned. IT infrastructure sometimes has a habit of 'biting you on the bum', this we don't like

    Consistent Customer Service

    24/7 advice, 365 days of the year! That's what you pay for and that's what you get. It's as simple as that! We are always at hand to answer all your IT needs and provide you with the level of support you pay for

    Results Driven

    Our results speak for themselves. Winning the high profile contracts that we have, doesn't come easy. Holding onto them is a hard job in itself and have done so through effective IT solutions and infrastructure

    Committed & Professional

    We prefer to be the best at what we do and are content with not being the largest. Small is most certainly beautiful and personal. We do not claim to be a ‘Microsoft’ of this world, but we do claim to be committed at all times