Privacy & Cookies - Epic IT
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Privacy & Cookies


Who we are
When we refer to `we`, `our`, `us` or `Epic IT`, we are referring to Epic IT Ltd and its subsidiaries, or any of them, as the context indicates.
Application of Our Privacy Policy
Our privacy policy applies to the information collected when you use any of the electronic communication means (including but not limited to telephone, fax, email, and any of our websites) to contact us.
General Visit of Our Website
When you visit our websites to view any pages, read product information, you do so without telling us who you are and without revealing any personal information. While we do not collect identifying information about visitors to our websites, we do use standard software to collect information for the strict purpose of tracking activity on our websites. This allows us to better understand how many people use our websites and which pages and features are most popular. The only information we normally collect and store is:

  • The name of your Internet service provider
  • The web site that referred you to us (if any)
  • The date and time the pages were accessed
  • The page or pages you requested
Submitting Personal Information via Our Website
There are instances where you may elect to provide us with personal information* via our website. If you fill out one of our feedback or request forms on our websites or send us email, you are transmitting the information that appears to you in the form or the message. This will typically include information like your name, mailing address, email address, the kind of request that you are making, and any other information necessary to fulfil your request. You never transmit personally identifying information that you do not enter yourself. This information cannot be collected unless you specifically elect to send it to us.
When you submit personally identifying information via one of our feedback or application forms, that information is not identifiable before it is transmitted back to our websites. This effectively prevents anyone from intercepting and reading any personal information about you. Note that this encryption does not take place if you send us email, but only when you use your web browser with one of our sites’ forms. We will not accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
Use of Information
The information that you provided is stored and used internally only for the purpose of fulfilling your request, for contacting you directly, or for keeping track of commercial transactions, and will not be given or sold to any other organization. We will not use your personal information for direct marketing purpose unless you expressly consent to this. Please be advised that if you give information to us, we may pass it to our subsidiaries outside the European Economic Area (“EEA”). Please be aware that some countries outside the EEA may not have the same level of data protection as in EEA, as such please do not fill in any form or provide any personal information if you do not wish your information to be passed on within our group.
We use cookies to enhance your experience when visiting this website. More information on our use of cookies can be found here.
Users under 18
If you are under 18, please ensure that you have obtained your parental / guardian’s permission in advance whenever you provide personal information to us.
Data Privacy Support
We reserve the right to change our privacy policy. A revised policy statement will only apply to data collected subsequent to its effective date.
If you have any enquiry about our data protection and privacy policy or practices, and / or the information that you provided to us, please write to: Data Controller, Epic IT Ltd, Solar House, 282 Chase Road, Southgate, N14 6HA, London, United Kingdom
We hope you find our websites useful and informative and are always willing to answer questions and receive suggestions. If you have any questions or suggestions, please e-mail the webmaster at [email protected].
Thank you.
* For the purpose of this privacy policy, `personal information` means information which identifies you as an individual, or is capable of doing so.


What is a cookie?
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
How we use cookies
We use cookies to control how the pages look, to remember your preferences, to control access to secure parts of the website and for some advanced functionality. We also use cookies via Google Analytics and Google Maps in order to track the usage of our site and to provide a better user experience. It is an important aid in improving and maintaining our website. When someone visits our website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site and this information is collected in a way that does not identify individuals. We do not associate any data gathered from this site with any personally identifying information from any source. Where personal information is required (for registration purposes etc), we will make it clear when we collect it, we will explain what we intend to do with it and you have the option to not supply it. If you do not wish to use cookies then please disable them using your browser settings.
Cookies used by this website
Cookies, whether session or persistent, are also described as first-party or third-party cookies. Cookies relating to content coming from the page’s primary server are first party cookies and where the web page’s content does not come from the page’s primary server they are referred to as third-party cookies. Listed here are all the cookies that we use to manage website delivery to your browser:

  • Session cookies
  • Google Analytics cookies
Session cookies
A Session Cookie enhances the user experience when using the website. These enable you to carry out some essential functions on our site, such as maintaining log-in details for the session or transaction. They also help by minimising the need to transfer information across the net. They are not stored on your computer and they expire when you terminate your browser session.
Google Analytics cookies
Google Analytics uses cookies to define user sessions as well as to provide a number of key features in the Google Analytics reports. Google Analytics sets or updates cookies only to collect data required for the reports and cookies set by Google Analytics for this website and only send data to our servers, effectively making these cookies the personal property of our website domain. The data cannot be altered or retrieved by any service on any other domain. All have a medium level of privacy tracking.
__utma: This Cookie is used to identify unique visitors to our sites. The results are sent to our Google Analytics account so that we may see how many unique visitors come to this site based over a period of time. This is a persistent cookie and expires in 2 years.
__utmb: This cookie is used by Google Analytics to determine the visitor session times on our sites. Each time you visit a new page on the site the cookie is set to expire within 30 minutes, if it does not find an existing cookie, a new one is created.
__utmc: This cookie is used by Google Analytics in conjunction with __utmb to determine visitor sessions. Unlike __utmb this cookie does not have an expiry date, it determines whether a new session should be created based on whether you have previously closed your browser, re-opened it and come back to the site. As a Session cookie, it runs just for that visit.
__utmz: This cookie is used by Google Analytics to determine the type of referral used by each visitor to arrive at our site. The cookie determines if the user has come directly to the site or via a search engine, email or email campaign. We use this data to understand how our users arrive at the website. It is a persistent cookie and expires in 6 months.
For further information, please visit – How Google Analytics Uses Cookies
For more information on disabling cookies, please visit - About Cookies & How To Disable